Early Resolution
Assistance is provided in facilitating resolution to workplace disputes in a timely and efficient manner through education and/or mediation with the principle parties, without requiring complex and protracted investigations.

Formal Investigation
When employees believe they have received less than minimum employment standards and are unable to resolve the matter with their employer, Labour Standards staff will investigate the matter upon receipt of a written complaint. Employees who wish to file a complaint must do so within 6 months of their employment termination date.

Educational Awareness
Labour Standards staff provides awareness seminars and presentations to provide participants with a better understanding of the rights and obligations of employers and employees under the Labour Standards Act and Regulations.

Telephone Counselling Services
Labour Standards staff are available to provide interpretation and service advising parties of their rights and responsibilities related to a broad range of employment standards issues, by calling the province-wide information line at 1-877-563-1063, the St. John’s line at (709) 729-2742, the Corner Brook line at (709) 637-2364, or via e-mail at LabourStandards@gov.nl.ca.

Related Information 

• Issues addressed by the Labour Standards Act
• Employment Standards Information [version française]
• Shops Closing Holidays
• Sample Statement of Employment

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