The policies and programs of the Division of Income Support are governed by the Income and Employment Support Act and Regulations.
Responsible For:
- Planning and developing income support policies for citizens of Newfoundland and Labrador. Policies include eligibility criteria, rates of assistance and the provision and availability of services.
- Determining and monitoring the provincial budget for the Income Support Program.
- Working with regional offices and other divisions of the department to support program development and service delivery.
- Providing support and consultation to departmental staff who serve clients.
- Evaluating the impacts of policies and procedures on clients and service delivery and initiating changes to improve services and delivery.
Clients:
Clients are individuals or families who have insufficient financial resources, including income and liquid assets, to meet their basic living requirements. Client groups who may require financial support includes people living with disabilities, single parents and their children, single persons, childless couples, and two parent families.
Services:
- Basic assistance for food, clothing, shelter and other personal needs.
- Medical transportation, vision care, dentures, municipal taxes, fuel allowance, special diets, comforts allowance for those in residential settings including hospitals, blind persons allowance, burials and special needs assistance.
- Emergency and disaster services when required by clients and communities.
- Prescription drugs and medical equipment and supplies provided through the Department of Health and Community Services.
- Support Application Workers assist clients or members of the general public to obtain support orders or agreements on behalf of dependent children.
- Referrals to other divisions, departments or agencies when clients are identified as having a specific need such as employment services and personal or family counseling.
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